Active Projects

An approach to stakeholder consultation and engagement for use within estates planning strategies

Project Facts

Start date: June 2011
End date: November 2013
Investigators Professor Andrew Price
Staff Employed Sameedha Mahadkar, Grant Mills
Status Completed

Project Partners

  • Department of Health - Estates and Facilities
  • Assura, Active Plan, MACE, Space Syntax, HOK Architects, Integra, Community Health Partnership, Arup, Avanti Architects, DLA Freemanwhite, Sedgwick Igoe, SIMUL8 Corporation, Blue Skies and Equity Solutions
  • Sheffield University and Chalmers Institute of Technology
  • European Investment Bank. European Centre for Heath Assets and Architecture.
  • European Health Property Network (EuHPN)
  • Nightingale Associates
  • Great Ormond Street Hospital
  • NHS Leicester University Hospitals, NHS Leicester University Hospitals, NHS Leicestershire and Rutland PCT, NHS Leicester City PCT, NHS Milton Keynes PCT, Southampton PCT, NHS Salford Royal PCT, NHS Taunton and Somerset Foundation Trust, NHS St Thomas’s and Guys PCT, NHS Salford, Salford Royal Foundation Trust

Project Partners

Department of Civil and Building Engineering
Loughborough University
Ashby Road
LE11 3TU
T: +44 (0) 15 0922 2627


Stakeholder consultation and public engagement has a critical role to play in the redesign of services and infrastructure in healthcare. It is widely advocated in government policy and enshrined in legislation. The Health and Social Care Act (2011) specified the need for NHS organisations to get approval from Local Authority Overview and Scrutiny Committees (OSC) on substantial change proposals; and Section 242 of the Local Government and Public Involvement in Health Act required Trusts to involve, consult with and respond to users and the public, and make explicit the decision making process and the trade-off between affordability, acceptability and clinically safe and effective outcomes.

The aim of this project was to develop an effective approach to stakeholder consultation and engagement which can be used within an estates planning strategy and the design of healthcare infrastructure. The main objectives were to:

• Described the current situation through literature review, interviews and workshops with estate planners and managers to understand the transition of consultation findings within service planning.
• Explore healthcare infrastructure planning through various approaches to stakeholder consultation within English Primary Care Trusts (PCTs), a best value approach to stakeholder consultation and engagement which can be used within an estates planning strategy.
• Evaluate tools for improving technical evaluation and public consultation.
• Map stakeholder needs and effective stakeholder engagement processes in the changing context of the NHS (e.g. GP commissioning).
• Develop processes for stakeholder engagements and needs capture, aligned with decision making processes and balanced against value criteria and decision making.