Active Projects

Optimising future unplanned urgent healthcare through the use of simulation and modelling

Project Facts

Start date: June 2011
End date: November 2013
Investigators J., Kobbacy, K., Kagioglou, M
Staff Employed David Lengu, Amanda Marshall-Ponting, John Rooke, Kathryn Yates, Stelios Sapountzis
Status Completed

Project Partners

NHS Salford & Salford Royal FT

Project Partners

Department of Civil and Building Engineering
Loughborough University
Ashby Road
LE11 3TU
T: +44 (0) 15 0922 2627

Few studies have modelled complex multi-facility healthcare delivery systems at both the strategic and operational level. When compared to other sectors (e.g. defence), simulation modelling has had less reported impact on healthcare practice. Most discrete event simulation (DES) models are developed for specific settings and there is little reuse of models of models developed in prior studies.

This project focused on understanding the unscheduled and urgent healthcare system and developing scenarios of alternative service configurations that can be used to reduce cost, unnecessary activity and demand whilst retaining and improving the level of service provided to patients. The objectives were to:

• identify the constraints and drivers of the healthcare economy and their interrelations by mapping flows as identified within a healthcare delivery system;
• simulate the unscheduled and urgent care health service including model testing and validation;
• explore ways to improve the urgent health service including the use of scenarios that integrate lean thinking;
• develop a model that embraces the complexity and represents a whole system approach when planning and implementing change;
• support decision makers and strategy planners by creating a user-friendly interface to explore what-if scenarios.